• We all have a role to play in looking after the psychological safety of our colleagues. Find out what your role and responsibilities are when it comes to managing mental health in the workplace.
  • As an employee, you play an important role in keeping our workplaces mentally healthy by calling out psychological risks and hazards, promoting good mental health, supporting others and importantly, looking after your own health and wellbeing. Check out our Workplace mental health guide to find out more. 
  • We take a preventative approach to psychological safety, to reduce exposure risk and identify early warning signs that a colleague may be struggling, to prevent harm.  Find out more about how to identify the early indicators of mental ill-health.
  • Passionate about mental health and Psychological Health and Wellbeing? Find out more about becoming a Health and Wellbeing Champion.

Psychological safety information for managers

Read more about our Psychological Health and Wellbeing Strategy and how you can support your team.

Psychological safety for Managers

Working from home tip sheet for people leaders

WFH tip sheet for people leaders

Our approach to mental health and wellbeing

We recognise that mental health exists on a continuum for everyone, where positive mental health is at one end, represented by feeling good and functioning well, through to severe symptoms of mental ill health conditions at the other. Mental health is not fixed or in a static state, and we can move back and forth along this scale at different times during our lives.

Our Psychological Safety Strategy adopts the integrated Approach to Workplace Mental Health proposed by academic Tony LaMontagne (2014) which considers workplace mental health in the following ways:

  • Protecting the mental health of staff by addressing workplace risk and protective factors, such as reducing job stress and adopting supportive management practices
  • Promoting wellbeing by developing the positive aspects of good work and worker strengths, such as matching jobs with worker skills, promoting positive working relationships
  • Supporting staff with mental health conditions, regardless of their cause, such as upskilling managers to initiate conversations, providing job adjustments to enable people to stay at and return to work.

Read more in our Psychological Safety and Wellbeing Strategy. 

Our mental health partners

The Health and Wellbeing Team at Australia Post work with approved partners and providers to support our Enterprise Strategy. The eligibility of our corporate health and wellbeing partners to deliver effective mental health and wellbeing services is assessed against our procurement guidelines. Following these guidelines helps us select providers who can deliver credible, evidence-informed services  that affect lasting, positive change within Australia Post.

Would you like to recommend a provider that aligns with our procurement guidelines? Submit your recommendation using the button below.

Submit your mental health provider recommendation

Converge International provides counselling and coaching support for personal and work-related concerns through the provision of the Employee Assist Program (EAP) and Workforce Assistance Program (WAP). Converge International provide consultancy services, critical incident support and psychological assessment services.

Call 1300 687 327 to book an appointment or find out more on the EAP/WAP page.

We’re working with our partner, Beyond Blue to make mental health and wellbeing a part of everyday conversations, and helping to build stronger and more connected communities.

Together, we aim to connect more people with mental health and wellbeing resources and services because when we connect, we feel better. 

Find out more about our mental health partnership.

R U OK? is a specialist mental health provider of information, resources, and guidance around suicide prevention. We encourage our employees to have open and honest conversations around mental health. View the R U OK? conversation guide which provides practical tools to help you have a conversation and strategies for how to follow up if you are still concerned about a colleague or team member. 

CommuniCorp provides mental health training and resilience programs focussed on managing customer aggression as well as psychosocial risk assessment services.

WhereFit provides discounted corporate fitness memberships.

Log in to wherefit.com/auspost (Access code: AUS19AU) to access your fitness benefits.

Bizfit support us to deliver activities forming part of our annual Health and Wellbeing Calendar including onsite health checks and flu vaccinations.

Healthy Heads in Trucks & Sheds Foundation exists to promote prevention and understanding of mental health issues that exist across the road transport and logistics industries in Australia. We are a foundation member of Healthy Heads in Trucks and Sheds and hold seats on both the Board of Directors and the Advisory Board.