On screen name plate reads: Paul Graham, Group Chief Executive Officer and Managing Director
Video: We see Paul speaking direct to camera.
Audio: Hi everybody and welcome to my monthly video. I'm talking today from our new Perth parcel facility. Hasn't gone live yet, but it will be going live in the next couple of days, it's terrific to be here. I've been planning to get here since I started, but with COVID and a few other things, it's been difficult.
Video: Still images of Paul touring the Perth facility can be seen on screen.
Audio: But had a great couple of days so far, yesterday in our mail-sorting centre, StarTrack facilities…
Video: We see Paul speaking direct to camera.
Audio: …out seeing some of our Licensed Post Offices and corporate post offices, today visiting our business centre, and out seeing some customers.
Video: We see Paul shaking hands with a man at our new Perth facility, we also see Paul speaking with various team members.
Audio: So, been a terrific couple of days and thank you to the team, and thank to the team particularly on this facility, who's done a fantastic job to get this up-and-running for Peak. It's been an interesting year.
Video: We see Paul speaking direct to camera.
Audio: I've been one year in the role now, at Australia Post. It's fantastic and really, really loving the role.
Video: We see a lady sorting parcel boxes while wearing a protective face mask. We then see two people sorting parcels at our Sydney Gateway facility.
Audio: We've had some real challenges, obviously getting through COVID, getting through a really good Peak last year. And again, just want to really stress that focus on…
Video: We see Paul speaking direct to camera.
Audio: …looking after personal safety, as well as obviously creating the best environment we can for people who are not okay. We've done a lot…
Video: We see team members working in Brisbane’s Northgate facility, followed by a shot of Paul meeting the team at our new Perth facility.
Audio: …in the last 12 months. We've implemented our new Post26 strategy, very, very simple, looking after each other…
Video: We see a man approach the counter of our Strawberry Hills Post Shop in inner-Sydney.
Audio: …delighting our customers and community…
Video: We see Paul speaking direct to camera.
Audio: …and making sure we're a sustainable enterprise both environmentally, as well as financially.
Video: We see Paul being taken on a tour of our new Perth facility. Subsequent still photos show Paul walking on the facility floor and walking past an Australia Post truck outside the building.
Audio: But a lot going on. This facility is one of a number of additional facilities we've put on the last 12 months, it'll come in time for Peak.
Video: We see Paul speaking direct to camera.
Audio: We've got Botany, we've got the Melbourne Gateway, and we've got other things that we've been able to implement in the last 12 months, we should be in really good shape for Peak this year. We're almost a third of the way through the financial year, to date, and so far we've started off okay.
Video: We see parcels travelling through our sorting facilities at Sydney Gateway.
Audio: We've obviously seen a dip in parcels, due to the economic headwinds that the country's facing…
Video: We see Paul speaking direct to camera.
Audio: …and that's why we need to continue focusing on efficiency and really looking after every penny of cost, at the same time balancing that with making sure…
Video: We see an Australia Post truck driving inside a parking lot.
Audio: …we deliver for our customers and community.
Video: We see Paul speaking direct to camera.
Audio: In the Peak period, we have one team focusing on making sure that everybody participates in helping out delivering for our customers. We're going to ask our people in support centres to commit to three shifts. I'll be doing three shifts.
Video: We see a photo of Paul walking past a StarTrack truck in Perth, followed by a photo of Paul inspecting equipment inside the new facility. We then see video of team members sorting parcel packages at Sydney Gateway.
Audio: To get out there, pick a job that you want to do, that you think is going to allow you physically to do it and fits in with the timeframes that you have. But lets get out there and help our frontline teams deliver what will be, I think, a pretty busy Peak…
Video: We see Paul speaking direct to camera.
Audio: …regardless of the economic situation. So one year in, really delightful to…
Video: We see Paul speaking with the team at our new Perth facility.
Audio: …have spent that time getting out and about is the best thing, best part of my job.
Video: We see Paul speaking direct to camera.
Audio: Look forward to continue doing that, as I say, with a clear plan for the year ahead, and the years ahead. Post26, we've also rolled out the AP Way, and as I start…
Video: We see Paul speaking with our team in Perth, shaking hands with a man inside the facility.
Audio: …going around the sites and see people really start to embrace that, as well as linking in with our Ties values.
Video: We see Paul speaking direct to camera.
Audio: So, a lot of really good things going on, but as we know, number one priority, keeping people safe, physically and mentally, delighting our customers and communities, making sure we watch our pennies and be efficient, and at the same time, continue to focus on the future and laying the groundwork for the next 200 years. So thank you from me, for all the great work you do every day. Let's get ready for what will be a busy Peak period. Look after each other, stay safe and be kind.
Video: The Australia Post logo appears on screen before fading to black.
